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Have a question about your account, your subscription or how My Life Story Vault works? Send us a message and our team will get back to you.

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Email info@mylifestoryvault.com and our team will reply. We aim to acknowledge every message within two working days. Please don’t include passwords, verification codes or payment-card details.

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Our Support page covers help with the app and your subscription. To close your account, follow the steps on the Account deletion page. Our Privacy Policy and Terms explain how we handle your information and how subscriptions work.