Terms and Conditions

My Life Story Vault – User Agreement

These Terms and Conditions ("Terms") govern your access to and use of the My Life Story Vault website, mobile application, and related services (collectively, the "Services"). By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

Terms of Use | My Life Story Vault

Review the terms that govern your use of My Life Story Vault’s secure digital legacy and life story recording services

1. About My Life Story Vault

My Life Story Vault ("we", "us", or "our") provides a secure digital platform that enables users to record, store, and preserve personal life stories through voice, video, and text, with optional posthumous access for nominated individuals.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent that you meet this requirement.

3. Account Registration and Responsibility

To access certain features, you must create an account. You agree to:

Provide accurate and complete information

Keep your login credentials secure

Notify us immediately of any unauthorized access

You are responsible for all activity that occurs under your account.

4. User Content and Ownership

a. Your Content

You retain full ownership of all recordings, text, images, and other content you create or upload ("User Content").

By using the Services, you grant My Life Story Vault a limited, non-exclusive license to store, process, and display your User Content solely for the purpose of providing the Services.

b. Responsibility for Content

You agree that your User Content:

Is lawful and does not infringe on the rights of others

Does not contain defamatory, abusive, or harmful material

Complies with all applicable laws and regulations

We do not monitor User Content, but reserve the right to remove content that violates these Terms or legal requirements.

5. Legacy Contacts and Posthumous Access

You may nominate one or more trusted individuals ("Legacy Contacts") to receive access to your content after your death, subject to our verification procedures.

You acknowledge that:

We are not responsible for disputes among beneficiaries or family members

Posthumous access is granted strictly according to your account settings

Once released, content may no longer be private or revocable

6. AI and Automated Features

The Services use artificial intelligence and automated systems to provide prompts, transcription, summarisation, and organisational features.

AI-generated outputs are provided for convenience and may contain errors. You remain responsible for reviewing and approving all content.

7. Data Security and Availability

While we implement industry-standard security measures, you acknowledge that:

No system is completely secure

We do not guarantee uninterrupted or error-free operation

Data loss may occur due to factors beyond our control

We recommend keeping personal backups of important content.

8. Subscription, Fees, and Payments

Certain features may require payment or a subscription. Pricing, billing terms, and renewal details will be disclosed at the time of purchase.

All payments are non-refundable unless required by law.

9. Account Termination

You may delete your account at any time. We may suspend or terminate access if you violate these Terms or misuse the Services.

Upon termination:

Your access to the Services will cease

User Content may be deleted subject to legal or backup retention obligations

10. Intellectual Property

All trademarks, software, designs, and platform content (excluding User Content) are owned by My Life Story Vault or its licensors and may not be copied or used without permission.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, My Life Story Vault shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, emotional distress, or loss of access to content.

13. Indemnification

You agree to indemnify and hold harmless My Life Story Vault from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.